Ratings & Reviews
Your Review
Resident Reviews
|Recommended: NoDo not rent here. Awful. — This building is covered in piss and feces. They do not clean the hallways and the elevators consistently have urine and feces in them. Dogs running everywhere off leash and free to urinate wherever and the office does nothing about it until they feel like it. Noise is awful since night 1. And was most recently sent a horribly disrespectful and overly emotional email from a girl named “Summer” white girl with brown hair in the office, after I sent a short email complaining about piss in the hallway. I was told “we have over 600 residents” and was then threatened to get a lease violation if I kept complaining. Very strange. So all in all, do not rent from here, my experience has been terrible so far. The office staff will disrespect you and threaten you if you make a complaint.
|Recommended: NoDo not rent here. Awful. — This building is covered in piss and feces. They do not clean the hallways and the elevators consistently have urine and feces in them. Dogs running everywhere off leash and free to urinate wherever and the office does nothing about it until they feel like it. Noise is awful since night 1. And was most recently sent a horribly disrespectful and overly emotional email from a girl named “Summer” white girl with brown hair in the office, after I sent a short email complaining about piss in the hallway. I was told “we have over 600 residents” and was then threatened to get a lease violation if I kept complaining. Very strange. So all in all, do not rent from here, my experience has been terrible so far. The office staff will disrespect you and threaten you if you make a complaint.
|Recommended: NoManagement ignored a major leak I reported for weeks, and by the time they finally responded, they had to cut out my entire ceiling and sections of my walls. I was forced to live in an active construction zone with no ventilation, no relocation offer, and no rent discount. I ended up with medical bills, damaged furniture, and months of stress while management refused to help or even answer emails. Their response was dismissive, unprofessional, and completely lacking accountability. They deleted maintenance records from my portal and tried to downplay the damage while re-listing the unit as “move-in ready.” This was the worst living experience of my life. Please read reviews carefully before even touring this property—there are many better-managed, safer buildings in the Gulch that actually care about their residents.
|Recommended: YesMaintenance — Modera Gulch Maintenance
Modera Gulch has one of the best maintenance staffs out there. The team is incredible — I put in a work order, and just 20 minutes later, someone was knocking on my door. Truly outstanding service. These guys are the best
response from property -Thank you so much for the 5 star review!
|Recommended: NoPick someplace else — Didn’t notice the little things at first like how certain light switches aren’t wired up correctly or at all or how the appliances aren’t set up right and finishing details in construction were left undone.
There is only one internet provider available for the entire building and service will go down for SEVERAL DAYS at a time.
Staff can’t or won’t do anything to help when needed.
I wish I would have picked someplace else to live.
Hi Steven,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating these concerns must have been.
We want to assure you that the internet service issue you mentioned was an isolated incident and has since been fully resolved. Throughout the outage, our team remained in communication with the provider and reached out to affected residents with updates as soon as we received them.
As for your other concerns, we’re more than happy to discuss them in further detail and help address any remaining issues. Please don’t hesitate to reach out to the Modera Gulch management team directly—we're here to support you and want to ensure you feel at home.
Sincerely,
The Modera Gulch Team
|Recommended: YesGreat Place To Call Home — Overall, I'm pleased to call Modera Gulch my Nashville home. The building itself is very well-maintained, and the amenities—such as the gym, office, and the community lounge bar — add to the overall experience. Add in the great location in The Gulch, plus my ability to walk to work, it made sense to recently renew my lease.
That’s wonderful to hear! We’re so glad you’ve chosen to call Modera Gulch your home and that you’re enjoying the amenities and prime location. It’s great to know that the convenience of walking to work and our well-maintained spaces contributed to your decision to renew your lease. If there’s anything we can do to make your experience even better, don’t hesitate to reach out. Thanks for being a valued member of our community! 😊🏡✨
|Recommended: YesGreat property — The best dog ru park in downtown
Thank you so much for the amazing review! We're thrilled to hear that you love our dog park. It's great to know it's the best spot in downtown for your pup to have fun! 🐾😊
|Recommended: YesNew resident — A lot of fob scanning but it’s good for security
Hi Jesse,
Thank you for your feedback! We understand that the frequent fob scanning can feel like a lot at times, but we're glad you appreciate the added layer of security it provides. Keeping our community safe is a top priority, and we’re always open to suggestions for improving the process. Thanks for sharing your thoughts!
|Recommended: YesI am not one to write reviews, but feel this situation merits comment. I have been attempting to have the dryer in our apartment serviced since our June move in. The Maintenance Team was required to coordinate with the Whirlpool technician because of the warranty status. When this did not materialize, the Maintenance Manager, Kenny, contacted me personally and scheduled an appointment for the next day, Saturday. Kenny arrived as promised and within 15 minutes, my issue was resolved. I would like to commend Kenny for personally handling my request and following through to completion. I would also like to recognize Leasing Agent Jordan. He communicated with me personally and coordinated with the Maintenance Team from start to finish. Thank you Kenny and Jordan for your persistence and follow through.
Hi Yvonne, Thank you so much for taking the time to share your experience! We're glad that Kenny and Jordan could assist in resolving the issue with your dryer. Our team is dedicated to ensuring our residents' comfort, and it's wonderful to hear that Kenny’s quick response and Jordan’s coordination made a positive impact. We'll be sure to pass along your commendation to them. Thanks again for your feedback, and please don’t hesitate to reach out if you need anything else.
|Recommended: YesResident — We love it here, great community, but getting a hold of the staff is impossible. They do not return emails. We have filed 3-4 noise complaints due to dogs barking throughout the night and nothing has been addressed, and not one email has been replied to. Aside from that great property.
Hi Quinn, We're glad to hear that you appreciate our maintenance team and enjoy our community. We're sorry to hear about the difficulties you've had with communication and the noise disturbances. We value your feedback and we're committed to improving our services. Please reach out to us directly at (615) 639-1150 so we can address your concerns more effectively. Thank you for bringing this to our attention.
|Recommended: YesAwesome — Great place all around
Hi Bradley, Thank you so much for your kind words! We're thrilled to hear you're enjoying your time here. 😊 If you ever need anything, don't hesitate to reach out.
|Recommended: YesExcellent Building — We have thoroughly enjoyed our first month here.
Greetings Benjamin! Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest level of service. Please reach out to us with any additional questions or comments! -- Cody Allen, Assistant Community Manager
|Recommended: YesGreat amenities and staff — I have enjoyed everything about living at Modera Gulch except for the noise. You would think with a steel and concrete bldg you wouldn’t have a noise issue however, heavy footed people above you is a nightmare. It feels like I’m living under an elephant that likes to pace back and forth at all hours, unless they are riding what I would guess is an office chair across the floor.
I am not one to complain but considering I work from home, as well as those above me, it’s driving me insane in less than a month. At times it’s so loud I have to turn my tv up to twice the normal volume I would to hear it.
I shouldn’t have to live in earbuds because some people are totally inconsiderate of those below them.
Would I recommend living here, yes and no. If you’re not at home a lot or are a heavy sleeper sure no problem otherwise you might want to look elsewhere.
Hi Anna, We're glad you've enjoyed your time at Modera Gulch overall but sorry to hear about the noise issue you've experienced and understand how disruptive it can be. Thank you for bringing this to our attention so we can properly address. Your feedback is valuable, and we're committed to improving your living experience.Thank you for choosing Modera Gulch as your home.
|Recommended: YesGreat place to live — The building is beautiful and well-located, the people are very kind, and the amenities are stunning.
Hi Ana,
Thank you for your positive review! We're delighted to hear your feedback and happy you are enjoying our location and amenities! It's great to know that you have found your neighbors to be kind, we are committed to making your experience even better. If there is anything you need from us, please let us know!